Contact

Talk to the team at nelovirasolution

Questions about the platform, onboarding, or how a workspace would be set up for your accounts? Send a note and the right person will get back to you.

Send us a message

Fields marked with an asterisk are required.

Office

SINCHENG TRADE LIMITED
ROOM 06, 26TH FLOOR, WORKING VIEW COMMERCIAL BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG

Registered jurisdiction: Hong Kong Special Administrative Region

Response

Messages are routed to the team that handles your topic, and replies come from a named mailbox so you know who to follow up with.

Support

Where to take your question

Pick the channel that matches what you need and we will route it to the right team.

Sales & pricing

Discuss plans, seats, and volume, or arrange a guided walkthrough of the platform.

Onboarding help

Get help structuring accounts, campaigns, and audiences for a first launch.

Partnerships

Explore inventory, data, and supply partnerships with the nelovirasolution team.

Trust & safety

Ask about brand safety, data handling, consent, or a vendor review.

Account & billing

Questions about your subscription, seats, invoices, or workspace access.

General enquiries

Anything else — send it over and we will point you in the right direction.